In-Flight Experience

  • What type of aircraft for the flights?

    Our third party operating partners fly the Pilatus PC-12, a beautiful, eight-seat executive aircraft with custom-designed interiors by Bespoken New York—so you’ll always have a spacious and comfortable leather seat.

  • Are the aircraft loud?

    Our aircraft are quieter than many private jets; inside our aircraft, you’ll be able to sleep, work, or comfortably talk with your fellow Members and guests.

  • Who flies the aircraft?

    Surf Air’s third party aircraft operators have pilots who have graduated from the best aviation universities and have flown thousands of passengers on commercial, military, charter, and private aircraft. We’ve partnered with operators who select each of their pilots based on their experience, unwavering commitment to safety, desire to be the absolute best in the field, and passion for genuine personal service.

  • Is there a restroom on the aircraft?

    Yes. There is a small private restroom on each of our aircraft. Candidly, on an aircraft of this size we recommend keeping it vacant and for emergency use only.

  • How many bags may I bring?

    Members may bring multiple pieces of baggage so long as the total weight does not exceed 30 pounds and the total outside measurements do not exceed 44 linear inches.

  • Will I have WiFi on the aircraft?

    Not currently, but our airports have complimentary WiFi service.

  • What if my flight gets canceled due to weather?

    Despite our most valiant efforts, we cannot control the weather. Weather may cause disruptions; for instance, the Santa Ana winds may blow or the coastal fog may roll in, preventing our aircraft from taking off or landing. We’ll do our best to make up the time, but cannot guarantee that flights will occur as planned.

Are the aircraft loud?

Our aircraft are quieter than many private jets; inside our aircraft, you’ll be able to sleep, work, or comfortably talk with your fellow Members and guests.

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