How do I know if a Surf Air membership is right for me?
If you drive two to six hours regularly or fly commercial for more than two round-trips in a region we serve, you need a Surf Air membership. No need to waste valuable work (or play) time stuck in long airport lines, on hold with call centers, or navigating through complicated online bookings. Traveling with Surf Air eliminates the pain, hassle, and wasted time that accompany current travel options. With all that extra time, you could be focusing on what matters most.
How does the Surf Air community work?
At Surf Air you aren’t just a passenger; you’re a valued Member. We strive to create an exclusive and very real community of travelers enjoying a new and better way to travel—a community where personal relationships are nurtured and fostered.
With Surf Air, you’re part of a cultivated community that can benefit your life beyond your everyday flying experience.
What makes it different from other private/charter options?
Commercial air travelers must endure all the complicated, cumbersome, and expensive downsides of the current flying experience. From tedious comparison-shopping to flight traffic and congestion at commercial airports to endless delays and crowded lines, air travelers waste valuable time and money every time they fly.
Surf Air Membership introduces you to a revolutionary way to fly. It gives you the freedom of unlimited flights, 30-second booking, and a new and easy arrive-and-fly process. This is how flying should be.
What makes Surf Air different from flying commercial?
Commercial air travelers are accustomed to the complicated, cumbersome, and expensive processes of the current flying experience. From tedious comparison-shopping to flight traffic and congestion at commercial airports to endless delays and crowded lines, air travelers waste valuable time and money daily.
Becoming a Surf Air member introduces you to a revolutionary way to fly. It gives you the freedom of unlimited flights, 30-second booking, and a new and easy arrive-and-fly process. This is how flying should be.
Are there any fees for changing my flight?
No. We don’t think fees should be part of a new and better way to travel, and we never want to nickel-and-dime our members. With Surf Air, there are no hidden charges or additional fees for your flying experience.
What are the baggage fees?
There are no baggage fees. We want to get you and your bags wherever you need to go as easily as possible. Members may bring multiple pieces of baggage so long as the total weight does not exceed 15 kilograms and the total outside measurements do not exceed 56cm x 45cm x 25cm.
What if I want to cancel my membership?
After a three-month introductory membership period, you can cancel your membership with written, 90-day notice sent to email@example.com. Please see our Membership Agreement for details.
How can a Surf Air membership benefit my business team?
Nothing says you care about your employees quite like offering them an exclusive, unlimited, private travel benefit as part of your compensation package. A Surf Air membership is an attractive benefit for both the employee and the business, since an employee’s membership allows him or her to fly for both business and personal travel at no additional charge to the employee or company.
If your organization has an incentive, reward, or recognition program, a membership could quickly become the most coveted benefit in your portfolio. (Talk about boosting company morale.)
How does Surf Air membership work for businesses? Is there a business group plan?
Surf Air memberships are tied directly to each individual. Business requirements are incredibly unique, so we partner with certain companies to create custom plans that suit their needs. If you’re interested in other corporate or business membership options, please contact us at firstname.lastname@example.org for consideration.
May I invite someone to join me on the flight?
Of course. We want our Members to share this experience with family and friends, so we offer guest flights for purchase. Members can also earn guest flights by sharing Surf Air with friends and colleagues. Once you’re a Member, you’ll have the option to refer friends and earn credits or guest flights for every contact who joins the club.